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Privacy Policy

Last updated: August 2026

This policy explains what personal data The Wellness Script collects, why, and your rights under UK GDPR and the Data Protection Act 2018. This is a general policy and not a substitute for bespoke legal advice — if you have specific concerns, please contact us.

Who we are

The Wellness Script is a pharmacist-led wellness advisory service. For any privacy query, contact thewellnessscriptedu@gmail.com.

What data we collect

How we use your data

We do not sell or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your email for marketing communications on the basis of your consent, which you can withdraw at any time by unsubscribing or emailing us. We process order data on the basis of contract (fulfilling your purchase).

Third-party processors

Each of these providers has its own privacy policy governing how they handle your data.

Consultations

If you book a consultation, any information you share (including health-related information you choose to disclose) is used solely to provide that consultation and is treated as confidential. We do not retain clinical records beyond what is necessary to provide the service and respond to any follow-up.

Data retention

We retain waitlist and order data only for as long as necessary to fulfil the purposes above, or as required by law (e.g. for accounting records).

Your rights

Under UK GDPR, you have the right to access, correct, delete, or restrict use of your personal data, and to object to processing or request data portability. To exercise any of these rights, email thewellnessscriptedu@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO).

Children's privacy

Our services are intended for adults. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.